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BridgeTrak Help Desk Software

Comprehensive help desk and issue trouble ticket tracking software.




BridgeTrak Help Desk Software  Review

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.




SPONSORED SOFTWARE
Downloads 3255
Publisher ScriptLogic (Pittsburgh PA Office)
Date Added 5/13/2008 12:00:00 AM
Rating Rate it !
License Demo
Download Size 54.66 MB
Screenshots BridgeTrak Help Desk Software screenshot
Operating System Windows 2000,Windows XP,Windows 2003

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Keywords:help desk software,help,desk,software,trouble,ticket,software,bug,tracking,software
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